Refund Policy

Last Updated: April 2026

Introduction/Purpose

This Refund Policy outlines the terms and conditions under which refunds may be issued by lisnavellan for purchases made through lisnavellan. This policy is designed to ensure transparency and fairness while providing maximum legal protection to lisnavellan in compliance with applicable laws and regulations in Ireland.

Scope and Applicability

This Refund Policy applies to all purchases made by customers through lisnavellan. By making a purchase, you agree to the terms outlined in this policy. This policy does not affect your statutory rights as a consumer under Irish law.

Definitions

  • Customer: Any individual or entity that purchases products or services from lisnavellan.
  • Refund: The return of funds to the Customer for a purchase made on lisnavellan.
  • Product: Any goods or services offered for sale on lisnavellan.

Main Policy Content

1. Refund Eligibility

Refunds may be issued under the following circumstances:

  • If the Product is defective or not as described.
  • If the Customer cancels their order within 14 days of receipt of the Product, provided that the Product is returned in its original condition and packaging.
  • If the Customer experiences any issues with the Product that are covered under warranty.

2. Refund Process

To initiate a refund, Customers must:

  1. Contact lisnavellan via email at [email protected] or by phone at +3530835638366 within the applicable refund period.
  2. Provide proof of purchase, including order number and details of the Product.
  3. Return the Product to the address specified by lisnavellan within 14 days of receiving the return authorization.

Refunds will be processed within 14 days of receiving the returned Product, using the original payment method unless otherwise agreed upon.

3. Non-Refundable Items

The following items are non-refundable:

  • Products that have been opened or used.
  • Digital products or services once accessed or downloaded.
  • Items purchased on sale or clearance.

User Rights and Obligations

Customers have the right to request a refund in accordance with this policy. Customers are obligated to:

  • Provide accurate information when making a purchase.
  • Follow the refund process as outlined above.
  • Return Products in their original condition and packaging.

Limitations and Disclaimers

lisnavellan reserves the right to refuse a refund if:

  • The request does not comply with the terms of this Refund Policy.
  • The Product is returned in a damaged or unsellable condition.

In no event shall lisnavellan be liable for any indirect, incidental, or consequential damages arising from the purchase or use of any Product.

Data Protection/Security

lisnavellan is committed to protecting your personal information. Any personal data collected during the refund process will be handled in accordance with our Privacy Policy, which is available on lisnavellan.

Changes to Policy

lisnavellan reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on lisnavellan. Customers are encouraged to review this policy periodically to stay informed of any updates.

Contact Information

If you have any questions regarding this Refund Policy, please contact us at:

Company: lisnavellan
Phone: +3530835638366
Email: [email protected]
Address: Business Center, Central District, Floor 23, Office 86, Ireland

Governing Law and Jurisdiction

This Refund Policy shall be governed by and construed in accordance with the laws of Ireland. Any disputes arising from or related to this policy shall be subject to the exclusive jurisdiction of the courts of Ireland.